How can we help?
Answers about Shopify and WordPress projects, digital marketing, timelines, pricing and support.
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Shopify development
How long does it take to build a Shopify store?
Most custom builds take 4–6 weeks from kickoff to launch, depending on pages, features and integrations. You get a clear timeline before we start.
Do you use templates or build from scratch?
We hand-code custom Shopify themes and sections. If you already have a theme that's a good base, we can extend it instead of starting over.
Can you migrate my store from WooCommerce, Magento or BigCommerce?
Yes. We plan the migration of products, customers and orders, set up redirects and run SEO checks before go-live to keep the move as smooth as possible.
Do you build custom Shopify apps and integrations?
Yes. We build custom apps, app integrations and payment gateway setups when an off-the-shelf option doesn't fit.
Will I be able to edit the store myself?
Yes. We build editable sections so your team can change text, images and offers from the Shopify theme editor without code.
WordPress development
Should I choose WordPress or Shopify?
If selling products is your core business, Shopify is usually simpler. For content-rich business websites, blogs or lead generation, WordPress is often the better fit. We'll give you an honest recommendation.
Can I update my WordPress site myself?
Yes. We build with the block editor in mind and walk you through editing, so you can change text, images and pages without code.
Do you build WooCommerce stores?
Yes. We set up WooCommerce product catalogues, payments and shipping for brands that want to sell inside WordPress.
Can you fix or speed up an existing WordPress site?
Yes. We can audit your site, update themes and plugins, remove what's slowing it down and fix layout or functionality issues.
Digital marketing
Can you guarantee first-page rankings or a set number of leads?
No. Nobody can honestly guarantee rankings or results. We commit to clear goals, transparent reporting and steady, data-led improvements.
How long before marketing shows results?
Paid campaigns can drive traffic soon after launch. SEO and content usually take longer to build. We'll set realistic expectations for your market in your plan.
Which channels should I start with?
It depends on your goals, audience and budget. We recommend channels after an audit, and often start with tracking, search and your highest-intent customers.
Will I own my ad accounts and analytics?
Yes. Accounts are set up in your name or shared with your access, so you keep your data.
Timelines and pricing
How much does a project cost?
Every project is quoted after we understand the scope. You receive a flat, transparent price before work begins, with no surprise hourly billing.
What's included in a Shopify build price?
Design, development, testing, launch and 30 days of support are included in one flat rate.
How soon can you start?
It depends on current availability. We'll confirm a start date in your proposal.
Do timelines ever change?
They can, usually when scope changes or content and approvals take longer than planned. We'll flag any impact on the timeline as soon as we see it.
Support and process
What happens after launch?
Shopify builds include 30 days of free support after launch. After that, we offer ongoing support and maintenance for Shopify and WordPress sites.
Do I own the code and design?
Yes. The source code and design are 100% yours once the project is delivered.
How do we communicate during a project?
Mainly on WhatsApp and email, with calls when they're useful. We aim to reply within 2 hours during working hours.
Will you sign an NDA?
Yes. We're happy to sign an NDA before you share details about your business or project.
What do you need from me to get started?
Your goals, access to your current store or website if you have one, brand assets and any examples you like. We'll send a short checklist with the proposal.
Still have a question?
Send it over with a few details and we'll get back to you, or reach us directly.
